Contact Us

We are a Dehradun team, and we are happy to help.

Customer support

Email: support@aucstore.in
WhatsApp: +91 89235 74972
In the app: Account → Help & support (signed-in customers can open a ticket and follow our replies)
Track a request without signing in: aucstore.in/track

Business, partnerships and bulk orders

Email: aucsmartservices@gmail.com
To sell on Auc Store, open "Sell on Auc Store" in the app and apply. Our team reviews every store before it goes live.

Company

Auc Smart Services Pvt Ltd
604, Radha Palace, 2nd Floor, Rajpur Road, Dehradun, Uttarakhand, India
Marketplace: aucstore.in
Company website: aucsmartservices.com

Grievance Officer

Under the Information Technology Act, 2000, the IT (Intermediary Guidelines and Digital Media Ethics Code) Rules, 2021, the Consumer Protection (E-Commerce) Rules, 2020 and the Digital Personal Data Protection Act, 2023, you can raise a complaint with our Grievance Officer:

Grievance Officer, Auc Smart Services Pvt Ltd
Address: 604, Radha Palace, 2nd Floor, Rajpur Road, Dehradun, Uttarakhand, India
Email: support@aucstore.in (subject: "Grievance")

We acknowledge complaints within 48 hours and resolve them within one month of receipt.